Privacy Notice
Methodist Hospital Employees Federal Credit Union, your member owned financial institution, is committed to providing you financial products and services to meet your needs. We are equally committed to protecting our member's privacy. You can be confident that your financial privacy is a priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.
Information We Collect and Disclose About You
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications and other forms
- Information about your transactions with us or others
- Information we receive from a consumer reporting agency
We may disclose all the information we collect, as described above and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted by law.
How We Protect Your Information
We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What You Can Do To Help Protect Your Privacy
Members can help safeguard their privacy by following these simple guidelines:
- Protect your account numbers, card numbers PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or ATM card which can provide free access to your accounts if your card is stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
- Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
If you have any questions, please contact a member service representative at (214) 947-1365.
